Telecom ranks among your top expense line items
Telecom bills are difficult to understand
Nearly 80% of these bills contain errors
At PAG, we find and correct these billing errors through our telecom audit process to secure
savings and refunds for our clients.
Our unique Telecom Audit processes are non-intrusive and streamlined so the majority of work is completed at our offices. For telecom bill error detection and refund recovery, there are no up-front fees.
Our performance-based compensation is contingent on the telecom audit results and calculated on a share of any over-payments recovered for you.
All of our recommendations come without obligation and you will never be charged for our services until you see results from your telecom audit.
PAG is vendor neutral. It does not matter the carrier with whom you do business. We never create savings for you simply by suggesting a change of telecom carrier. We will, however, ensure the vendors you choose are offering you their best pricing for clients your size.
Enterprises that are not auditing their telecommunications invoices are forfeiting an extra 10% or more of their network services spending to the network service providers (NSPs).
Most telecom companies are not the product of organic growth. They are the end result of a stream of mergers and acquisitions. Each of these telecom carriers has multiple billing systems and trying to make them “talk to each other” after a merger is not an easy or efficient task.
Coupled with the layoffs and re-organizations that have taken place over the last few years, you have an underdeveloped brain-trust left behind to try and make sense of these disparate billing systems.
The minimum wage workers who comprise the majority of the order entry staff, combined with off-shoring post-sale customer service, increases the chances of billing errors. The identification and correction of these errors is a time consuming and frustrating experience. And the carriers know it.
There are many factors that come into play when a vendor decides what price points to offer a client whose contract is renewing… one of the most important is the competitive climate. If there is little or no competition, pricing offered is much higher than if a comprehensive RFP has been launched.
PAG levels the playing field by bringing the knowledge of what terms, conditions and pricing they are offering their other similar-sized clients.
Don’t gamble on this critical decision, contact us for an audit…If you don’t save, you don’t pay! You have nothing to lose.