The demand for telehealth is booming because of the COVID-19 pandemic. In the U.S., 24% of hospitals have now adopted virtual care programs as citizens are showing a preference for remote care rather than going to hospitals. For many healthcare organizations, the rush to implement telecom and IT services to support telehealth was necessary; but it created new expenses that now need to be controlled. The need for telehealth services won’t be going away anytime soon, but hospitals must now … [Read more...]
How a Telecom Audit Ensures You Have the Right Technology at the Right Price
Right now, businesses need to be more careful about where their money is going. According to IDC, global spending on telecom services is projected to reach $1.6 billion in 2020. While this sounds like a large number, it actually reflects nearly flat growth when compared to 2019. What does this mean? While it may appear to indicate that companies are not spending on technology, that’s not the case. Smart businesses are actually investing in flexible, secure technologies that will allow them to … [Read more...]
Managing Your Technology Expenses in Today’s Business Environment
Weeks into the new normal, many businesses’ budgets have tightened. The scramble to make the shift to remote work has finally settled, and business priorities have changed – including in the area of technology spending. With the future largely uncertain, keeping a close eye on your finances is more important than ever. There are a few things you can do to ensure you don’t come out of quarantine in financial trouble: Get a Realistic Picture of Your Technology Expenses When’s the last time you … [Read more...]
Your Business Is Remote Indefinitely. Here’s How Project Management Services Will Help
Weeks ago, businesses were thrust suddenly into the world of remote work – whether they were prepared or not. There was unavoidable scrambling at the outset to get workers connected, communicating, and productive from their homes. While some companies feel they’ve reached a status quo of sorts at this point, most businesses are now dealing with the fallout of a quick transition to working from home. With an unknown number of weeks of additional remote work ahead, now is the time to take a step … [Read more...]
When Every Penny Counts, Count on Expert Technology Guidance
Most businesses were thrust into the remote-work world with very little time to prepare. For many, what ensued was chaotic at best, but the primary task was simply to get everyone functioning and communicating at home – quickly. Now that you’ve been in the remote work game for several weeks, it’s time to regroup, take a look at the technology you’re currently using, and determine if it’s the right fit at the right cost. This can be a daunting task with all your employees at home, which is where … [Read more...]
Three Steps to Mitigate Projected Increases in Wireless Costs
COVID-19 has impacted nearly everyone on the planet in some way. PAG is here to offer some guidance to many of you who will be getting more unexpected news when your next wireless (cellular) bill arrives. Huge workforce mobilization efforts are in full swing across most of the country, but most businesses have yet to consider just how much more wireless data consumption will occur – and the massive overage charges that come with it. Traditional buffers previously in place will not cover this … [Read more...]
Your Business Can Get Through a Pandemic. This Work-From-Home Technology Is How.
For most businesses, employees are now working from home in an effort to slow the spread of COVID-19. A large number of companies are suddenly faced with the challenge of optimizing employee work-from-home technology – a large undertaking, particularly if your business didn’t already have the appropriate solutions in place. There are four technologies essential to your company’s survival through a pandemic: Cloud-Based Communications Technology The primary work-from-home technology all … [Read more...]
Think Outside the Box & Lower Your Telecom Expenses
If you want to lower your telecom expenses, start by talking to your carrier and account rep. They have some control over your bill and have the power to change how you’re billed. Although this may not be a phone call you’re looking forward to, it’s one worth making. Ask Your Account Rep For “Off The Record” Advice This trick is similar to one we wrote about before, but the approach is a little more personal. It only works if you have a long-lasting, almost friend-to-friend relationship with … [Read more...]
Top 9 Telecom Billing Errors
Why are your telecom charges so high? In many cases you are overpaying for services, and you may even be overpaying due to billing errors. Here are the top 9 telecom billing errors to watch out for: 1. Billed for Disconnected Services If you have requested that services be discontinued, look over your telecom bill very carefully. You may be incurring charges for services that you no longer have. Make sure you are only paying for services that you are currently using. 2. Billed for Services … [Read more...]
Solving the Unique Technology Challenges of Multi-Location Businesses
Businesses are under constant pressure to manage multiple technologies at once. There seems to be a different service needed for every operational area of the business, a different vendor for every service, and a separate invoice for all of the above. For multi-location businesses, this process becomes even more complicated. Managing technology services at every location is – in many cases – a full-time job. If these multi-location business technology challenges sound familiar, it’s time to … [Read more...]
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