Unified Communications as a Service (UCaaS) adoption is on the rise among enterprises. A recent survey by IDG reported that 56% of businesses plan to move to UCaaS within the next few years. Most of these businesses are looking for a better user experience for both customers and employees. If that sounds like something your company is seeking as well, it is likely time for you to consider making the move. While a better user experience may be reason enough for some enterprises, the advantages … [Read more...]
Why You Need Cloud Backup and Disaster Recovery Before It’s Too Late
An Interview With TierPoint’s Ryan Connolly At PAG, we work with many businesses with the goal of helping them save money through our consultative process. Across industries, there’s a common concern among our customers: how do we prevent losses that are associated with downtime? One effective strategy we’ve seen as technology has evolved is the implementation of a cloud backup and disaster recovery solution. To gain more insight on the subject, I talked with Ryan Connolly, Account … [Read more...]
Create a Healthcare Technology Roadmap That Takes You Into the Future
Business technology is constantly evolving, and organizations across industries have to shift how they utilize their own technology to keep up with the pace of change. In healthcare, especially, keeping up is critical because of the sensitive nature of patient information and the importance of providing effective care. What can you expect from the future of healthcare technology? There are a few driving factors that will impact your strategy at your healthcare organization. Here’s what you … [Read more...]
Value-Based Care: What You Need to Know About the Future of Healthcare Payment Models
It’s a model you’ve probably heard of: healthcare providers are paid based on patient outcomes. The main benefit of value-based care is clear: When a health system, hospital, or physician helps improve a patient’s health, the provider gets rewarded, too. However, if the care is administered poorly, the practitioner is paid less. In other words, health outcomes are measured against the cost of delivering those outcomes. In contrast, the traditional approach to healthcare billing has been … [Read more...]
How to Mitigate Four Major Cyber Security Risks in Healthcare
Healthcare systems are highly targeted by cyber criminals. At the same time, keeping sensitive data like electronic health records (EHRs) secure is more important than ever, both to protect patients and to stay compliant with regulations such as the Health Insurance Portability and Accountability Act (HIPAA). Making cyber security risks in healthcare even more complicated is the evolving nature of the threats faced by healthcare systems. Mobile security, ransomware attacks, data breaches, and … [Read more...]
PAG Lands on the Inc. 5000 for the Second Consecutive Year
For the second year in a row, PAG has been named to the Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in the United States. The list, which honors the most successful independent small businesses in the American economy, first gave national exposure to companies like Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, and Zillow. This year, PAG was not only honored with a spot on the list of 5000, we also ranked #43 in Charlotte, … [Read more...]
Improve the Patient Experience With a Telecom Audit
If you’ve never thought about performing an audit in your healthcare organization, it may be time to consider one. Did you know that a telecom audit can help free up your budget to invest in the right technologies? Doing so can contribute to a more positive patient experience in your facility and keep you at the forefront of healthcare technology trends. Hidden Benefits of an Audit There are organizations that don’t see the need for an audit. They may think that their spending is … [Read more...]
The Growing Threat Landscape for SMBs
By Barry Bazen, President at PAG, & Patrick Pocalyko, EVP at CyberHat USA As small and mid-size businesses (SMBs) mature in their use of technologies, the threat landscape increases – 50-60% of reported attacks are perpetrated on SMBs. From an organizational perspective, both enterprises and SMBs are no longer considered safe from cyber attacks. Therefore, it's no longer plausible for an organization to have an attitude of “why am I a threat? I’m not a target.” Most think that … [Read more...]
Elevate Your Business Technology With a Telecom Audit
Do you have a wish list of technologies you’d like to implement into your business but don’t have the budget for them? With a telecom audit, your technology roadmap could be on its way to realization. So how can an audit help fulfill your goals? Savings Whether you’re aware of it or not, you may be overspending where you shouldn’t have to be. One such place where you could be leaking money is in your invoices. It’s easy for errors to hide among the jargon and acronyms found in invoices, … [Read more...]
How Automation Is Changing Telecom Expense Management
Hospitals and other healthcare organizations spend a lot of time and energy conducting audits for telecom expense management. Often identifying areas of savings once all equipment, processes, and usage have been accounted for and analyzed for improvement potential. It's challenging to keep track of all of the extensive equipment that comes with telecom technology, as well as the analysis of lengthy invoices compared against actual usage or terms of the telecom contract. Extensive audits can … [Read more...]
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