4 Challenges Faced When Negotiating Telecom Contracts

Your wireless costs might increase because of COVID-19 – but they won’t if you follow these 3 steps.

telecom contract negotiationsIs it time to renew your telecom contract? Wouldn’t it be easy just to sign on with your current vendor for another year without putting any thought into the terms and conditions of your contract? Then you could check “renew telecom contract” off your to-do list and then focus on the other important tasks in your business. It’s very tempting, but beware! This is exactly what the telecom vendors want you to do!

Telecom contracts are purposefully challenging so that you are tempted to skip the negotiating process altogether. What are the biggest challenges in contract negotiations? Here are some of the biggest challenges to be aware of when it comes to telecom contract negotiations, and some of the ways that PAG can help you overcome these challenges:

Too Many Telecommunications Vendor Choices

When you are negotiating a contract, it is helpful to request an RFP from multiple vendors so that you can make a comparison. However, one of the biggest challenges in contract negotiations is that there are so many vendor choices it is difficult to know where to start with this process.

We can help you navigate the crowded landscape of telecom vendors. We’ve done the research for you and compiled detailed information in our data base. Will you have better results with a large, full service provider, or a specialty vendor? We can steer you in the right direction.

Emerging Telecom Technologies and Changing Prices

New technologies are emerging at such a rapid rate, it can be hard to keep up! As these technologies evolve, the prices evolve as well. Knowing what technologies are out there, which of the latest and greatest technologies will benefit your company, and how they are currently being priced by vendors is a challenge when it comes to contract negotiation. Staying up to date on new technologies is a full-time job, but it doesn’t have to be. We makes it our business to know technologies and pricing, and will advise you accordingly so that you can make informed decisions with your telecom contracts.

The Pay Structure of Telecom Vendor Reps

If you are attempting to gain information about your contract from your vendor sales rep, keep in mind that these employees are paid on commission. Helping you secure the best prices in your contract means they get paid less. Because of this pay structure, you cannot rely on your telecom vendor rep to give you all of the information you need to secure the best prices and terms for your contract. This is certainly a hurdle that must be overcome during contract negotiations. PAG is aware of this hurdle, and we will provide you with all of the information that you need so that you don’t need to rely on getting information from your telecom vendor rep.

The Confusing Nature of Telecommunications Contracts

One of the biggest challenges in telecom contract negotiations is the confusing nature of the contract. Contracts are purposefully complex. Are you paying for ACD? 3G HSPA? 4WAI? Which services do these terms represent, and how much do they actually cost? If you don’t completely understand the terms of your contract, you cannot be an effective negotiator. For many people, telecom jargon is a foreign language. PAG can serve as your interpreter when it comes to telecom contract. Understanding the confusing language of telecom contracts will give you the edge when it comes to contract negotiations.

If your telecommunications contract is up for renewal, don’t give in to the temptation to take the easy way out and avoid the difficult negotiation process. Contact PAG, and an experienced telecom consultant will serve as your researcher, information expert and interpreter. With PAG on your team, you will overcome the challenges of telecommunications contract negotiations and get the best prices and terms for the services that your company needs.


[author_bio username=”Ken” avatar=”yes” name=”yes”]

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