Have you been with the same telecom vendor for a while? Perhaps you are wondering if “the grass could be greener” if you made a switch. Sometimes it is difficult to know if and when it is the right time to consider a new telecom vendor. Here are 5 reasons for switching telecom vendors that may help with your decision making process:
1. Improving Your Telecom Service Options
Are you happy with all of your options? As new and improved options become available, your current provider may or may not offer them, and the pricing for these services may or may not be palatable. If you find yourself stuck with an outdated service plan that does not meet your current needs, then you may consider switching telecom vendors.
2. Improving Your Network, Services, or Coverage
How reliable is your coverage? You rely on many services from your telecom vendor because they are vital in todays business world. If your network, services and coverage seem to be increasingly unreliable, then it could be time to consider a vendor who can offer you services that you can count on.
3. Consolidation of Telecom Invoicing
Today’s business world changes at a rapid pace. If your business has added new employees, new departments, or new locations for your business, then you have probably increased the telecom services that your company is using. Or perhaps you have consolidated departments, but still have an outdated telecom contract in place. If your business has evolved, then it may be time to look at reorganizing your telecom vendor services in order to consolidate and simplify the invoicing. Often there are money and time saving opportunities when you can consolidate telecom services under one company. If you are paying multiple vendors or have added to your plan bit by bit over the past years, this could be a valid reason for switching to a new vendor.
4. Improving Customer Service
How is your relationship with your current service provider? Telecom services are important, and you want customer service from a vendor who gives you the answers that you need without wasting your time. If you feel that you are receiving second rate customer service, then maybe your vendor has gotten too comfortable with you and is taking your business for granted. It could be time for a breakup!
5. Saving Money
You are in business to make money, so your company expenditures are always under scrutiny. Is your telecom vendor giving you the services that you need for the best price? Often in the world of telecom, the newest customers get the best pricing, and loyalty is not rewarded. Saving money is frequently one of the main motivators for switching telecom vendors.
If your company is considering making a switch, be sure to contact PAG. A telecom audit will help determine if a vendor switch is right for you. If so, then we can help you navigate the confusing world of telecom, negotiating on your behalf to ensure that you get the services that you need at the best rates available.
[author_bio username=”Ken” name=”yes”]
