A shocking 80% of telecom bills contain errors according to Gartner. As much as it would be nice to assume you’re part of the lucky 20%, statistically, you’ve probably been overpaying for your telecom services for months because of simple mistakes. Unfortunately, it’s not an easy fix to catch these errors. Telecom bills can be wildly complicated, and even the most discerning eye may not catch an error. The typical telecom invoice includes: Non-recurring charges (NRCs)Monthly … [Read more...]
How to Actually Save on Telecom Services (and It’s Not by Getting the Lowest Price)
Everyone wants to get the best deal. If you’ve ever held two equivalent products with identical features in your hands at the electronics store, for example, have you ever chosen the more expensive product? With very few exceptions, the answer is likely no. Getting the lowest possible price – on anything – is usually a priority. When it comes to telecom services, however, there’s a catch: the lowest price doesn’t always mean the best possible cost. The right contract terms and conditions … [Read more...]
The Top 5 Reasons Why You Need UCaaS
Unified Communications as a Service (UCaaS) adoption is on the rise among enterprises. A recent survey by IDG reported that 56% of businesses plan to move to UCaaS within the next few years. Most of these businesses are looking for a better user experience for both customers and employees. If that sounds like something your company is seeking as well, it is likely time for you to consider making the move. While a better user experience may be reason enough for some enterprises, the advantages … [Read more...]
Why You Need Cloud Backup and Disaster Recovery Before It’s Too Late
An Interview With TierPoint’s Ryan Connolly At PAG, we work with many businesses with the goal of helping them save money through our consultative process. Across industries, there’s a common concern among our customers: how do we prevent losses that are associated with downtime? One effective strategy we’ve seen as technology has evolved is the implementation of a cloud backup and disaster recovery solution. To gain more insight on the subject, I talked with Ryan Connolly, Account … [Read more...]
Create a Healthcare Technology Roadmap That Takes You Into the Future
Business technology is constantly evolving, and organizations across industries have to shift how they utilize their own technology to keep up with the pace of change. In healthcare, especially, keeping up is critical because of the sensitive nature of patient information and the importance of providing effective care. What can you expect from the future of healthcare technology? There are a few driving factors that will impact your strategy at your healthcare organization. Here’s what you … [Read more...]
Value-Based Care: What You Need to Know About the Future of Healthcare Payment Models
It’s a model you’ve probably heard of: healthcare providers are paid based on patient outcomes. The main benefit of value-based care is clear: When a health system, hospital, or physician helps improve a patient’s health, the provider gets rewarded, too. However, if the care is administered poorly, the practitioner is paid less. In other words, health outcomes are measured against the cost of delivering those outcomes. In contrast, the traditional approach to healthcare billing has been … [Read more...]
How to Mitigate Four Major Cyber Security Risks in Healthcare
Healthcare systems are highly targeted by cyber criminals. At the same time, keeping sensitive data like electronic health records (EHRs) secure is more important than ever, both to protect patients and to stay compliant with regulations such as the Health Insurance Portability and Accountability Act (HIPAA). Making cyber security risks in healthcare even more complicated is the evolving nature of the threats faced by healthcare systems. Mobile security, ransomware attacks, data breaches, and … [Read more...]
PAG Lands on the Inc. 5000 for the Second Consecutive Year
For the second year in a row, PAG has been named to the Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in the United States. The list, which honors the most successful independent small businesses in the American economy, first gave national exposure to companies like Microsoft, Dell, Domino’s Pizza, Pandora, Timberland, LinkedIn, Yelp, and Zillow. This year, PAG was not only honored with a spot on the list of 5000, we also ranked #43 in Charlotte, … [Read more...]
Improve the Patient Experience With a Telecom Audit
If you’ve never thought about performing an audit in your healthcare organization, it may be time to consider one. Did you know that a telecom audit can help free up your budget to invest in the right technologies? Doing so can contribute to a more positive patient experience in your facility and keep you at the forefront of healthcare technology trends. Hidden Benefits of an Audit There are organizations that don’t see the need for an audit. They may think that their spending is … [Read more...]
The Growing Threat Landscape for SMBs
By Barry Bazen, President at PAG, & Patrick Pocalyko, EVP at CyberHat USA As small and mid-size businesses (SMBs) mature in their use of technologies, the threat landscape increases – 50-60% of reported attacks are perpetrated on SMBs. From an organizational perspective, both enterprises and SMBs are no longer considered safe from cyber attacks. Therefore, it's no longer plausible for an organization to have an attitude of “why am I a threat? I’m not a target.” Most think that giant … [Read more...]
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