Telecommunications encompasses a wide range of communication services. With each passing year, the advent of new technology expands that range of services exponentially. From push-to-talk phones to web-based conferencing services to mobile applications, it seems that not a day goes by without some new add-on or feature that employees need in order to be more efficient.
While many of these services can help us do our jobs better, they also cost money; sometime A LOT of money!
The Telecom Trap: What It Is and How To Avoid It
To meet demand, new services are added on and contracts and telephone lines slowly morph month after month. This features and services are added on, and quite frankly they often go unnoticed or unquestioned.
While these advances can be valuable, they also create potential for falling into The Telecom Trap: When a company says ‘hello’ to new features without ever saying ‘goodbye’ to the old ones. With so much complexity on the telecom bill, companies will authorize or blindly purchase seemingly small upgrades without being aware of the fact that there’s an older or outdated feature that can be removed now that the new one is available.
Telecommunications vendors will not point this out to you. They are more than happy to keep charging you for both services even though one will now go unused.
This oversight is completely understandable as most CEOs or managers are not telecom experts, nor should they be. However, a little understanding can go a long way. Without a healthy amount of curiosity, charges can build on themselves year after year until a company is paying nearly double what they are actually using.
Unfortunately many companies simply get these invoices from their carriers and pay them without ever truly looking them over. What many don’t know is that they could potentially be saving thousands and thousands of dollars a year. Stop letting your hard earned money go to waste. Don’t fall victim to the telecommunications trap. A little awareness goes a long way.
[author_bio username=”Ken” name=”yes”]