For most businesses, employees are now working from home in an effort to slow the spread of COVID-19. A large number of companies are suddenly faced with the challenge of optimizing employee work-from-home technology – a large undertaking, particularly if your business didn’t already have the appropriate solutions in place. There are four technologies essential to your company’s survival through a pandemic: Cloud-Based Communications Technology The primary work-from-home technology all … [Read more...]
I am a CFO, a Smart Guy/Girl; Why Can’t I Understand the Language my IT Staff is Speaking?
Not for nothing, but your IT gurus equally do not understand when you discuss ROI, EBITDA or SG&A. Specific job functions each have their own lingo, but there are 3 primary reasons that even smart people who are not technologists get lost in a conversation with one within seconds… aka “you lost me at hello.” 1. Telecom/IT is Very Acronym-Driven First is that Telecom/IT is arguably the single most acronym-driven profession on the planet, beating out even our government and military … [Read more...]
What is Unified Communications & How does It Impact Your Small Business?
At its core, Unified Communications (UC) makes it easy for your employees to communicate with anyone, anywhere, at any time, even using different modes of communication (phone, mobile phone, laptop, etc). UC can help break down the barriers to effective communication by coordinating multiple communication systems or models. It’s important for employees working remotely and virtual businesses. UC can also be a good fit for small businesses with small budgets. Here is some basic information to … [Read more...]
Telecom Tuesdays: Unified Communications (UC)
For the past few weeks in the Telecom Tuesday posts we have talked about the Cloud and many of its services. If you read our blog or are familiar with the company, you know that we are the telecom experts. That's why I love today's post. It bridges the gap between cloud integrated IT and telecommunications. Unified Communications UC integrates real time services such as phone calls, data sharing, instant messaging (IM) and web conferencing and non-real-time services such as email, texting … [Read more...]