What You Need to Know About a Telecom Audit

Telecom Audit for Your Business

For many businesses, telecom ranks as one of the top expense line items. If your company hasn’t had a telecom audit recently (or ever), you’re likely overpaying for services. A risk-free audit from PAG could be the solution you need to uncover significant savings within your telecom billing.

This blog will address a few common questions on telecom audits to help guide you through deciding if an audit is right for you.

Why Are My Telecom Invoices So Confusing?

Back when businesses relied on traditional telephone and “snail mail” as the primary communication methods, billing systems were much easier to understand. The way businesses communicate has since evolved. Between wireless, cloud-based systems, and legacy phone lines – each requiring internet access or data plans – many services now make up our telecom billing and complicate the invoicing process.

Along with the evolution of communication, we’ve also seen telecom companies grow and change as a result of frequent mergers and acquisitions rather than slow and steady organic growth. Unfortunately, these rapid expansions often result in incohesive and inefficient operational re-organization. Companies are often left dealing with multiple bills for various services, complicating the telecom billing process.

How Likely Will My Business Benefit From a Telecom Audit?

Almost 80% of telecom invoices contain errors. Chances are very good that your business has been overpaying for services due to hidden errors. Requesting a professional telecom audit will give your business the opportunity to have your invoices analyzed by industry experts so they can identify the errors and savings opportunities.

Can I Perform a Telecom Audit On My Own?

One of the key telecom audit considerations for many businesses is whether to attempt performing an audit in-house. While it’s possible to conduct a telecom audit on your own, the process can be time-consuming and complicated if you lack advanced knowledge of telecom billing intricacies. You may set your audit up for failure before you’ve even begun if you don’t know exactly what to look for in your various bills and invoices.

Working with a team of experienced professionals trained to identify mistakes in telecom invoices, determine best-in-class pricing for services and features, and make vendor-neutral recommendations can save you time, money, and stress in the long run. 

Are There Risks Involved With a Telecom Audit?

If you’ve never had a telecom audit before, you may be wondering about the downsides. You probably have questions about the risks: Will an audit cost me more money than it saves me? Will it disrupt my workforce? 

The answer to these questions is NO when you hire PAG to perform your telecom audit. We are extremely confident in our abilities to find you savings with our auditing process, so our compensation is performance-based. You don’t pay us until you see the results.

PAG’s auditing process is nonintrusive and streamlined, so we can do most of our work at our offices, not yours. This means you can keep running your business without disruptions throughout your audit. We’re also vendor-neutral, so we’ll never suggest you obtain services from a particular vendor for any reason other than the benefits to your business. We only work for YOU.

If you have any other questions on telecom audits or specific concerns about your company’s bills and services, the experts at PAG are here to help. We look forward to guiding you through your telecom audit considerations and showing how a telecom audit can help you grow your business.



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