Telecommunications

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I am a CFO, a Smart Guy/Girl, so How do I Get the Upper Hand on my IT Staff?

I am a CFO, a Smart Guy/Girl, so How do I Get the Upper Hand on my IT Staff?

Last week we discussed why you can’t understand the language your IT staff speaks any time you question them; this week we will discuss how you can gain the upper hand, or at least level the playing field. 1. We Live in the Information Age Today there is an unimaginable amount of information available on any subject, literally at your fingertips and only a mouse click away, thanks to t… read more

I am a CFO, a Smart Guy/Girl; Why Can’t I Understand the Language my IT Staff is Speaking?

I am a CFO, a Smart Guy/Girl; Why Can’t I Understand the Language my IT Staff is Speaking?

Not for nothing, but your IT gurus equally do not understand when you discuss ROI, EBITDA or SG&A. Specific job functions each have their own lingo, but there are 3 primary reasons that even smart people who are not technologists get lost in a conversation with one within seconds… aka “you lost me at hello.” 1. Telecom/IT is Very Acronym-Driven First is that Telecom/IT is arguably t… read more

5 Things You Need to Write a Telecom Vendor RFP

5 Things You Need to Write a Telecom Vendor RFP

Imagine you’re buying a house. Your first step would be to create a list of criteria for your realtor to help find a home that meets your needs. These criteria might specify a particular location, price, size, floor plan, or feature, such as a fenced-in yard, that is important to your family. Imagine what would happen if you didn’t specify any details with your realtor, and just said “show… read more

Why You Need to Care About OPM

Why You Need to Care About OPM

Right to the head of the class if you know what OPM is, as you are clearly in the 1%. Before I tell you what it is, I will tell you what it’s not. You will not find it on an annual report or in an Excel spreadsheet as an expense line item. There is no one from HR who can find anyone on a depth chart that is over the OPM Department. Neither is there anyone in procurement or sourcing who knows… read more

What You Need to Know About a Telecom Audit

What You Need to Know About a Telecom Audit

For many businesses, telecom ranks as one of the top expense line items. If your business has not had a telecom audit recently, then it is very likely that you are overpaying for services. A telecom audit could be the solution. As you consider a telecom audit for your business, here are some questions that you may have, and the answers that you need to guide your decision making process: Why Ar… read more

MDM, WEM, TEM…OMG!

MDM, WEM, TEM...OMG!

  Give yourself 10 bonus points for knowing what the telecom acronyms stand for, another 10 if you know what the terms actually mean, and an outright A+ if you know the difference between them all! For the other 99% of us, let’s dive right in. MDM: Mobile Device Management WEM: Wireless Expense Management TEM: Telecom Expense Management Ok so there are clearly some similarities: they a… read more

Is a Telecom Audit Right for Me?

Is a Telecom Audit Right for Me?

The process of understanding your telecom bill has become complex, and can be time consuming and overwhelming.  If you have a small company, then your employees probably wear many hats in order to accomplish everything that needs to get done. A larger company benefits from having IT and procurement departments, but members of these departments also have a full array of job responsibilities. It… read more

How to Gain Leverage Over Your Telecom Services Provider

How to Gain Leverage Over Your Telecom Services Provider

Wouldn’t it be great to have the upper hand when it comes to negotiating with your telecom services provider? The reality for many of us is that our telecom providers are in the drivers seat. They set prices and terms, and because you simply cannot run a business without telecom services, you play by their rules and pay each invoice as it rolls in. Despite what many people think, it IS… read more

How to Lower Your Current Telecom Bill

How to Lower Your Current Telecom Bill

Telecom is a vital service in today’s business world. The many communication services provided by telecom carriers allow us fast and easy access to information, collaboration, and clients across the globe. The world of telecom has grown to be something much more advanced and complex than the simple hardwired phone lines that were our main source of connecting not so long ago. With all of t… read more

Why Is My Telecom Bill So Confusing?

Why Is My Telecom Bill So Confusing?

As a business owner, you receive many invoices that need to be paid on a regular basis. Some of them are easy to understand, so you pay them without question.  This is NOT the case with the telecom bill. Telecom bills rank consistently as one of the most difficult invoices to understand, leaving many people asking themselves, “WHY is my telecom bill so confusing?” Here are some of t… read more

Telecom 101: Learning the Language of Telecom

Telecom 101: Learning the Language of Telecom

When you try to make sense of the invoice from your telecom service provider, does it look like a foreign language filled with technical jargon and acronyms? The service providers know that the less you understand about your bill, the less likely you will be to challenge it! Though almost 80% of telecom invoices contain errors, customers can’t easily identify errors because they simply… read more

6 Tips to Reduce Telecom Expenses & Increase Efficiency

6 Tips to Reduce Telecom Expenses & Increase Efficiency

Communication keeps business moving alive and moving forward. While telecom is a necessary expense for any business, the costs for telecom can snowball into a very large total very easily. How do you keep the expenses for communication reasonable without sacrificing services? Here are 6 tips to help your business reduce telecom expenses and increase communication efficiency: 1. Do the Researc… read more

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