How IT Audits and Better Infrastructure Create Satisfied Employees
From communication and data storage to the hybrid and private cloud apps your business runs, you need an effective IT infrastructure to provide great experiences — and not just to customers. Most modern workers are immersed in tech from clock-in to clock-out, and their ongoing interactions with tools have a direct impact on productivity.
But building strong infrastructure that supports employee needs and boosts productivity isn’t a one-time process. In many cases, establishing a robust, dependable collection of tools requires companies to rethink their overall approach to tech — starting with an IT audit.
An audit helps you create an IT infrastructure that contributes to a happier, more locked-in workforce. Learn more below.
1. Effective Telecom Tools Enhance Communication
Employees are happier when their tools support their preferred communication methods (of which there are many nowadays). Modern IT tools and systems facilitate smooth and efficient communication across teams, departments, or even geographical locations, in essentially any format your employees may desire. Instant messaging, video conferencing, and collaboration platforms all make it easy for employees to connect and collaborate, leading to better relationships and improved satisfaction.
Of course, employee morale is at its highest when tools work seamlessly. In that regard, putting a telecom audit on your IT audit checklist can yield surprising productivity benefits alongside substantial savings.
2. The Right IT Infrastructure Supports Remote and Flexible Work
Flexible work arrangements have repeatedly been linked to improved job satisfaction. The right IT infrastructure supports the remote and hybrid jobs your employees want by providing secure access to business systems and data from anywhere. This flexibility can boost employee morale, job satisfaction, and productivity.
When expanding their remote options, companies often struggle to bring their legacy technology into the fold. If that’s a concern for you, reach out to a trustworthy IT partner and see what you can do to lower your spend and future-proof your current technology.
3. Modern Tools Automate Mundane Tasks
Automating repetitive, mundane tasks frees employees to focus on more challenging, rewarding aspects of their jobs. It can also vastly reduce the number of systems an employee interacts with on a given day, which in turn reduces the stress and burnout associated with IT overload.
If you’re not sure how to get started with automation, the first step is to conduct a review of the processes and tools your employees use on a daily basis so you can identify areas that are ripe for automating. An IT auditor can help your organization take this step and align it with investing in the right automation tools.
4. Reliable and Efficient Tools Make Work Speedier and Easier
Few issues irritate employees and tank productivity like software that doesn’t perform the way it should. Whether issues come in the form of slow performance, maddening bugs, or other problems, it’s essential to curb them as fast as you can. By investing in high-quality hardware and software, businesses can provide their employees with the tools they need to do their jobs efficiently — adding to employee satisfaction on one side and reducing frustration on the other.
Often, decision-makers fail to grasp exactly what makes their current infrastructure so troublesome. For these companies, working with an IT auditor to determine which technologies deliver value and which need to be replaced can provide essential data as you modernize.
5. A Streamlined IT Stack Ensures Quick and Efficient IT Support
Without strong IT support to guide their technology use, employees are routinely left to deal with frustrating — or even unsolvable — problems on their own. By comparison, a quick, efficient support option can ensure minimal disruption and prevent frustration. Having an IT support system in place also signals to employees that their time is valued and that the organization is committed to removing blockers that stifle productivity.
Routine IT audits are yet another smart way to show employees you care and demonstrate your company’s commitment to constant improvement. Some IT auditors even combine support and auditing services.
6. Effective IT Infrastructure Boosts Security and Privacy
Just like customers, employees need to feel confident that their private data and work are secure. Robust IT infrastructure with strong security measures can provide this assurance — enhancing overall job satisfaction despite the ever-increasing number of cybersecurity incidents.
For companies with a mix of new and legacy technologies, older systems can present significant security concerns which can result in breaches that severely diminish employee trust and satisfaction. Undergoing continual IT audits to understand your legacy technology usage can produce critical information your business needs to stay secure.
Get an IT Audit to Improve Employee Satisfaction Today
At Profit Advisory Group, we understand the crucial role that IT infrastructure plays in employee satisfaction. We also understand how new tools, legacy solutions, and communications technologies (new and old) must work together to help modern businesses grow and excel. Contact us today to see how we can help you establish the right IT stack that keeps your team productive and happy for years to come.